BISTRO  Punahele tonnelier

Before making a booking please read the information below.


We strongly recommend reservations during the weekends. We do not do same-day reservations on Saturdays & Sundays. Although not required for parties less than 6 guests, we highly  recommend reserving a table so there is no disappointment upon arrival at having to wait. Saturdays and Sundays are our busiest, and often become booked during brunch hours.



For parties of 6 or more guests, email reservations are required.  If a credit card is required to hold your reservation, you will be notified by email.  All large party reservations must be booked and confirmed by email only. Your reservation is only guaranteed once you receive an email confirmation.


Reservations must be made no later than 3pm, the day prior.  If you do not receive an email or phone call confirmation, your reservation has not been confirmed. As a courtesy to others, please have your entire party arrive on time in order to be seated. We offer a grace period of fifteen minutes that we will hold your reservation for you, after which it will then be released. This is simply to be fair to all of our guests. All tables have a two-hour maximum per seating, unless specified otherwise.


CANCELLATION POLICY:
Our cancellation policy allows you to decrease your party size or cancel your reservation up to 48 hours prior to your reserved time. There is a fee of $15 per reserved seat that is charged for cancellations given in less than 48 hours, no-shows, and day-of decreases in party size. Unfortunately, when we are not given sufficient notice, or if guests do not show up for their reservation, we risk being left with empty tables and seating after having to turn other guests away to accommodate your booking. 


NO-SHOW / NO-CALL: If you have made a reservation with us in the past and did not call to cancel or show up for your reservation, a credit card may be required to book any future dates. Size of the party does not affect this policy.


request a reservation.


For weekend reservations, it is recommended that you submit your request no less than 48 hours prior in order for us to efficiently accommodate your reservation request.


NO SAME-DAY RESERVATIONS ON SATURDAYS & SUNDAYS.


To ensure proper booking, please read the given information prior to requesting a reservation. Parties of 8 or more may require a credit card to hold a reservation. Merci!